Governance/Decision Making

Oct 5 2022

An FAQ for Firing Clients On October 21st

2023-03-30T08:23:32-05:00October 5th, 2022|Governance/Decision Making, Inspired Ideas Blog, Leadership, Next Generation, Retention Strategies|

By now, I hope you've heard that we've declared October 21st National Fire Some Clients Day. We truly believe that firing clients is an immediate, emergency measure to make breathing room for both leadership and team members in your firm. Firing clients symbolizes your firm's commitment to right-sizing your capacity going into the Spring busy [...]

Feb 12 2020

Lessons Learned Again

2020-02-12T14:16:33-06:00February 12th, 2020|Governance/Decision Making, Inspired Ideas Blog, Leadership, Personal Development, Succession|

Last September, I accepted the role of Director of Men’s Ministry at my church conditioned on a “self-imposed” three-year term limit, during which my strategic focus would be to identify, develop and mentor my replacement; hopefully someone half my age! Almost six months into my new role, it feels like a good time to review [...]

Feb 6 2020

New KPIs to Drive Results

2020-02-06T09:18:58-06:00February 6th, 2020|Governance/Decision Making, HR/Organizational Development, Inspired Ideas Blog, Leadership, Marketing, Sales|

“That which is measured improves. That which is measured and reported improves exponentially “                                                                                     Karl Pearson, English Mathematician The use of key performance indicators ensures that leaders are on the same page with team members about what is expected for individual performance as well as the performance of the team, service line, industry group, [...]

Oct 10 2019

A Problem Solving Approach to Making Decisions

2019-11-13T12:07:55-06:00October 10th, 2019|Governance/Decision Making, Inspired Ideas, Personal Development|

Choosing which job offer to take. Deciding to sell your home. Identifying the best candidate for the position. Giving critical feedback to a team member or client. Identifying which initiative to front burner and which to back burner. These and more are decisions that we face every day and often can leave us stressed or [...]

Mar 27 2019

Is Your Firm Leaving Potential Leadership Successors Behind?

2019-03-27T11:55:47-05:00March 27th, 2019|Communication, Governance/Decision Making, HR/Organizational Development, Inspired Ideas, Leadership, Next Generation, Personal Development, Succession|

Firms around the country are struggling to recruit and retain experienced professionals to serve their clients. Partners are nearing retirement, and many don’t have clear successors in place to ensure their firms keep running. Given the need for talent, we should leave no stone unturned in our quest to identify our next generation of leaders. [...]

Apr 21 2017

The Attack on Profitability

2017-04-21T12:00:11-05:00April 21st, 2017|Governance/Decision Making, Leadership|

The theme of INSIDE Public Accounting’s 2016 Benchmark Report is, “Steady as she goes, but watch the horizon.” Firms are experiencing good times again with an average of 6.1% organic growth and 30.2% net income for all firms nationally, according to IPA. The caveat is that we’re in one of the tightest labor shortages we’ve [...]

Mar 2 2016

What Are Your Business Model Deal-Breakers? Six Non-Negotiables to Consider

2016-03-02T10:09:22-06:00March 2nd, 2016|Client Retention, Governance/Decision Making, Leadership|

There’s a lot of talk these days about the need for a new public accounting business model. In fact, we’re spending a lot of time ourselves driving change to many fundamental business model elements including pushing for not-to-exceed pricing, unlimited paid time off and uber-flexibility, and turning over the reins to younger leaders earlier. And [...]

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