Managing Difficult Conversations Successfully
CPE: 3.6 credit hours in the area of Communications and Marketing
Our roles as leaders and managers are filled with opportunities to manage, or avoid, conflict. However, well-managed conflict can promote change and create opportunities in your firm. Attend this course to gain confidence in managing conflict in your life and learn how to:
- Identify your current conflict management style
- Understand the underlying causes of conflict situations
- Learn a strategy for handling conflict situations more strategically and with more success
Leave this session with the tools you need to handle conflict collaboratively and ideas you can put into action right away!
This course can be taught live in an in-person or virtual format. It is also available as an online, self-study course at our Learning Center. The registration fee is $249 and allows you 90-day access to complete the course. The course is eligible for 3.6 CPE credit.