Talking Straight to Drive Change
The ability to give - and receive - feedback effectively is one of the characteristics of a great leader. Yet, many of us struggle with these crucial conversations, despite the benefits to ourselves and our team. In this session, we will explore different methods of talking straight to drive change - without damaging relationships. This course's learning objectives are to:
- Identify ways to addressing expectation gaps
- Apply actions to master the art of listening
- Practice four approaches to talk straight and deliver feedback
- Recite an approach to leave a straight talk conversation with a clear action plan
Leave this session with new skills that will give you confidence in holding the crucial, and beneficial, conversations that will help your team and clients succeed!