Talking Straight to Drive Change
The ability to give - and receive - feedback effectively is one of the characteristics of a great leader. Yet, many of us struggle with these crucial conversations, despite the benefits to ourselves and our team. In this session, we will explore different methods of talking straight to drive change - without damaging relationships - where you will:
- List ways to addressing expectation gaps
- Identify actions to master the art of listening
- Practice four approaches to talk straight and deliver feedback
- Recognize ways to develop clear action plans
Leave this session with new skills that will give you confidence in holding the crucial, and beneficial, conversations that will help your team and clients succeed!