
Public Webinar: Effectively Transitioning Clients
October 25, 2022 @ 10:00 am - 11:40 am
Renee Moelders and Samantha Mansfield will facilitate a 100-minute webinar eligible for 2 CPE on the following topic hosted by CPA Crossings on October 25th:
Effectively Transitioning Clients
CPA firms across the country are preparing for the retirement of thousands of talented Baby Boomer CPAs. Many elements of succession need attention, but one of the most important areas to manage is effective client transition. In addition, all client service professionals, no matter their age, should ensure that their clients have multiple contacts and relationships within the firm. When you operate this way, you overcome objections and client transition becomes a regular and normal occurrence for team members and clients both!
After attending this presentation you will be able to...
- Estimate the "best" time to start transitioning and recognize that it might be when you're selling the engagement
- Recall the five steps involved in effectively transitioning a client to a new owner
- Recognize how to identify and develop the appropriate successor for each client
- Identify methods and timing for client discussions to ensure their buy-in to your plans
The future sustainability of your firm depends on your successful client transition. Leave this session armed with the information you need to plan and execute your firm's client transitions effectively.
Who should attend: Leaders and influencers across all practice areas of the firm, operational leaders
Developed By: ConvergenceCoaching, LLC
Instructor: Renee Moelders/Samantha Mansfield
CPE Credit: 2
Field of Study: Business Management & Organization (2 CPE)
Prerequisites: None
Advanced Preparation: None
Format: Group-Internet-Based