Webinar – Solving the Capacity Challenge, Really!

Home>Events>Jennifer Lee Wilson, Speaking and Events Calendar, Tamera Loerzel, Web Seminars>Webinar – Solving the Capacity Challenge, Really!
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Thursday, April 23rd, 10:00 AM – 11:30 AM ET

Capacity is an age-old issue firms have faced, especially during peak periods. With today’s staffing crunch, our people feeling overwhelmed and overworked. The good news is that there are other options available to increase capacity so that clients can be served with quality, timeliness, and on budget. And when you solve the capacity challenge, you take steps toward being a more progressive firm, pursuing critical NextGen initiatives in the areas of technology, talent and client experience. Attend this webinar to learn more about strategies to expand your capacity by:

  • Mapping your service delivery processes to identify new client-facing roles that don’t require an accounting degree
  • Really culling or outplacing clients by ensuring rewards are aligned with firm-wide initiatives in this area
  • Exploring outsourcing and offshoring options
  • Leveraging technology to streamline and organize workflows and perform simple, low-level work
  • Shifting to firmwide scheduling and removing geographical and personal preferences from the equation
  • Segregating simple work and putting the right people and processes in place to manage it efficiently

Leave this discussion armed with new strategies and feeling empowered to address your firm’s capacity challenge!

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