Our roles as leaders and managers are filled with opportunities to manage, or avoid, conflict. However, well-managed conflict can promote change and create opportunities in your firm. Attend this course to gain confidence in managing conflict in your life and learn how to:
- Identify your current conflict management style
- Understand the underlying causes of conflict situations
- Recognize the damaging nature of triangulation and methods to communicate more openly with one another
- Learn a strategy for handling conflict situations more strategically and with more success
Leave this session with the tools you need to handle conflict collaboratively and ideas you can put into action right away!