We met Julie Miller, founder and president of Business Writing That Counts! at a Washington Society of CPAs Women’s Conference. We were so impressed with her message that we invited her to participate in our Leadership Spotlight series. Julie is a business writing expert, author, speaker, and trainer. She helps her clients achieve their personal and professional goals by reducing writing time while increasing productivity. Her mission is to increase her clients' bottom line by eliminating bad writing. The company specializes in working with corporations, organizations, and educational institutions to improve the quality of written communication.
We are excited to share Julie’s insights on effective leadership in the business world.
ConvergenceCoaching: Whose leadership style do you most admire and why?
JM: Hewlett-Packard CEO, Meg Whitman. She is collaborative, supportive and relationship-centric; all good qualities that women bring to the workplace. She is also a good listener and actively participates in the running of the business. Whitman is a firm believer in influencing relationships with her employees and not controlling them. There are three leadership strands that Whitman used at her job as CEO of EBay. First, she realizes she cannot control the buyers. Second, she believes people are basically good. And, third, she often says, “I don’t know everything.” Listening to your employees and getting their input is invaluable.
ConvergenceCoaching: What do you think the single most important leadership attribute or characteristic is and why?
JM: Vision. Without a crystal clear vision expressed by its leader, an organization quickly becomes rudderless. Strong passionate visions can sustain the company through tough times, can keep everyone focused on what’s important, and can create deeper loyalty and engagement.
ConvergenceCoaching: What do you look for in young up-and-coming leaders?
JM: Passion and the ability to execute. Strong work ethic, empathy and agile thinking are also at the top of my list.
ConvergenceCoaching: How do you develop leadership in others?
JM: By giving employees opportunities to explore leadership roles; through being a role model; presenting opportunities for personal and professional development; through mentoring.
ConvergenceCoaching: What advice do you have for those looking to step into a leadership position in their firms or businesses?
JM: Discover your passion—what is it that you truly love to do at your job? What task/skill set energizes you? Where have you been rewarded, recognized or awarded? The answers to these questions help future leaders to utilize their strengths, and allow them to take on an initiative or project that would positively impact the company AND make them shine.
ConvergenceCoaching: What three words best describe your leadership style?
JM: Nurturing, goal-oriented, continuous learner. I believe that when employees’ talents are discovered and directed, you have engaged people who work at honoring their potential. I strongly believe in creating team and individual goals and attaining them. To paraphrase Peter Block, author and consultant, if you are not learning every day in your business—get out. I take that statement to heart.
At ConvergenceCoaching, LLC we believe that true leaders never really “arrive” and we couldn’t agree more with Julie about the importance of finding your passion and then continuously learning and improving in that area. What are you passionate about? What are you doing to expand your knowledge and sharpen your skills in that area?
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