The ability to give – and receive – feedback effectively is one of the characteristics of a great leader. Yet, many of us struggle with these crucial conversations, despite the benefits to ourselves and our team. In this session, we will explore different methods of talking straight to drive change – without damaging relationships – including:
- Addressing expectation gaps
- Using the keep-stop-start method
- Mastering the art of listening
- Developing clear action plans
Gain new skills that will give you confidence in holding the crucial, and beneficial, conversations that will help your people and your firm succeed!