The survey results showed solid gains in the use of some technology enablers to improve remote client service delivery. Firms are taking definitive actions to promote and expand remote services to clients. Exhibit: Actions to Promote and Expand Remote Services We asked firms what actions they took to expand the use of remote audits. Exhibit: [...]
More than 60% of respondents in the 2022 Anytime, Anywhere Work™ (ATAWW) Survey provided home office or remote work equipment or reimbursed team members for it, but only 14% covered some or all of staff high-speed internet costs. These results reflect a “one foot in and one foot out” mindset. Firms need to step up [...]
This is bonus content from the 2022 ConvergenceCoaching®, LLC Anytime, Anywhere Work™ (ATAWW) Survey. For more information on the survey or these ideas, click here. Contents: Returning Firms Firms with the Highest Average Net Fees per FTE Employee Home Office or Remote Costs Reimbursed Remote Service Enablers and Evolutions Leadership Messages Learn more [...]
We were excited to see 89 “Returning Firms” participate in the Anytime, Anywhere Work™ (ATAWW) Survey in both 2022 and 2020. It is possible that these Returning Firms are the most dedicated implementers of Anytime, Anywhere Work programs. Along that line of thinking, we were curious how their responses compared to those of All Respondents [...]
39 firms in the 2022 Anytime, Anywhere Work™ (ATAWW) Survey reported average net fees per FTE employee (as measured by full-time equivalents or FTEs) of $226,000 or more. This group represents the top 18% of the total participant pool when it comes to average net fees per FTE, which is determined by calculating the total [...]
